Shipping
Not with standing anything to the contrary, all product orders are eligible for shipment only within the continental United States, Alaska, and Hawaii. All orders must be placed with a residential or business shipping address (i.e., orders with P.O. Box, APO, or FPO shipping addresses will not be processed). Individual Suppliers may have additional shipping restrictions.
You are responsible to pay the shipping and handling charges for all products purchased through the Services, even if you refuse or return a shipment. Odd-sized or excessively heavy items may require custom shipping cost calculations, in which event you will be required to approve such custom shipping arrangements prior to any such order shipping. Doba is not responsible whatsoever for defective products, shipping errors, or damage to products in transit.
Regardless of whether product specifications of CooksNeeds website provide published shipping weight, such weights are for informational purposes only and are not to be used for estimating or calculating shipping costs or your financial obligation with respect thereto. Please refer to the “Ship Cost” amount located on product webpages and your “Shipping Cart” to determine actual shipping costs.
Cooks Needs is not responsible for any warranties for products purchased through the Services; please refer to the warranty terms and conditions provided by the applicable product manufacturers and their respective agents. All product issues, claims and questions concerning warranties should be submitted directly to the applicable manufacturer and/or, subject to these Terms, the Supplier through use of the tools provided in the Services. AS BETWEEN DOBA AND YOU, THE PRODUCTS ARE PROVIDED “AS IS” AND DOBA DISCLAIMS ALL WARRANTIES WITH RESPECT THERETO, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
To the extent a product is a health-related device or nutritional supplement, all listing information contained on the product webpage, including information relating to medical and health conditions, products and treatments, provided by the manufacturer and/or Supplier for informational purposes only and is not meant to be (a) a substitute for the advice of a qualified physician or other medical professional or (b) be used for prescribing a medication or diagnosing a health problem. Statements regarding dietary supplements have not been evaluated by the U.S. Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease or ailment.
When purchasing any product from a Supplier using the Services, you agree that you are responsible for reading the entire product listing and, by completing the product order process, entering into a binding contract to purchase such product from such Supplier. Cooks Needs is not responsible for losses or damages you may incur as a result of erroneous or misplaced product orders or typographical errors connected to any purchase or shipping information that you provide via the Services. It is your sole responsibility to verify the accuracy of each product order, including the actual item, pricing, shipping and/or handling costs and any other applicable terms prior to submitting an order. The foregoing applies universally regardless of the method of order placement (e.g., single orders, batch orders, APIs).
Each Supplier determines its own return, replacement and refund policies applicable to the products you purchase from such Supplier and may modify those policies at any time. You are responsible for becoming familiar with each such policy prior to placing an order and agree to abide by such policies with respect to applicable orders. Failure to comply with any such policy may result in a rejected or reduced return, preplacement or refund. You can view a Supplier’s policies at any time by clicking the “Supplier Info” link in the “Products” section of Doba’s website.
All payment for orders shall be made via your Payment Method or by wire transfer; provided that Doba may limit or suspend wire transfers for orders over $2,000 or that Doba deems, in its sole and absolute discretion, to have high fraud risk.
Generally, once an order is placed, it cannot be modified or cancelled. However, under certain circumstances and in the discretion of Cooks Needs and, if applicable, the Supplier, certain orders may be modified or cancelled; provided that you email Customer Support as soon as possible with a change or cancellation request. Cooks Needs is not responsible for any losses or damages you may incur as a result of any approved or denied order modification or change request.
